Shipping Policy

Shipping Policy – Glowing Trends

At Glowing Trends, we’re committed to providing fast, reliable, and affordable shipping, no matter where you are. Please review the following information regarding our delivery process, shipping rates, and options available to you.

ORDER PROCESSING & DELIVERY TIMES

Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time
Handling Time: 1 to 3 Business Days (Monday to Saturday)
Standard Transit Time: 8 to 18 Business Days (Monday to Saturday)
Fast Shipping Transit Time: 3 to 7 Business Days (Monday to Saturday)

Estimated Total Delivery Time:

  • Standard Shipping: 8–18 business days

  • Fast Shipping: 3–7 business days

SHIPPING METHODS

We deliver via trusted couriers including USPS, UPS, DHL, and OSM.

SHIPPING COSTS

Standard Shipping: £10 GBP Flat Rate (8–18 Business Days)
Fast Shipping: £25 GBP Flat Rate (3–7 Business Days)

Shipping rates apply within the United States. For international orders, rates and times may vary.

PAYMENT CURRENCIES ACCEPTED

We accept  All type of Payments

You will see the converted total during checkout based on your selected currency and location.

CHANGE OF ADDRESS

If you need to change your shipping address, please contact us before the order is shipped.
Once your order is in transit, we are unable to make any changes.
Contact us: support@thetrendx.shop

ORDER TRACKING

Once your order is dispatched, you will receive an email with your tracking number. You can use this number to track your package in real-time until it reaches your doorstep.

WRONG OR INCOMPLETE ADDRESS

If you enter the wrong shipping address and the parcel is returned, it will be sent back to our warehouse. You will be responsible for reshipping charges in such cases.

ORDER CANCELLATIONS

You may cancel your order before it has been dispatched. Once shipped, cancellations are no longer possible. Please refer to our Refund Policy for return and refund procedures.

DAMAGED PARCELS

If your parcel arrives damaged:

  • Reject the parcel at delivery, if possible, and notify us right away

  • If it was delivered while you were away, email photos and order details to support@thetrendx.shop for further assistance

TAXES

All applicable sales tax is included in the product price and shipping rate unless stated otherwise.

Trade name: GLOWING TRENDS LTD

Our Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Mail: support@thetrendx.shop

Business Address: Freeland Park, Lytchett Matravers, Poole, BH16 6FH, United Kingdom