FAQ


 GLOWING TRENDS — Frequently Asked Questions (FAQ)

Welcome to the FAQ section of GLOWING TRENDS! We're here to provide you with fast, helpful answers to common questions about shopping with us—from product details to shipping, returns, and more. Let’s get you glowing with confidence!

GENERAL QUESTIONS

Q: What is GLOWING TRENDS?

A: GLOWING TRENDS is your go-to destination for stylish, high-quality handbags and accessories. Whether you're after an elegant clutch for a night out or a functional tote for everyday use, our curated collections are designed to complement your lifestyle and express your unique flair.

Q: How can I contact customer support?

A: We're always happy to help! You can reach our friendly support team by:

Expect a prompt, helpful response—we’re here to make your experience seamless.

ORDERING & SHIPPING

Q: How do I place an order?

A: It’s easy!

  1. Browse our latest arrivals and bestsellers.

  2. Select your favorite items and add them to your cart.

  3. Proceed to checkout and follow the steps to complete your order.

You’ll receive a confirmation email once your order is placed.

Q: When will my order be shipped?

A:

  • Handling Time: 1–3 business days (Monday to Friday)

  • Transit Time: 7–18 business days (Monday to Friday)

  • Order Cut-Off Time: 4:00 PM EST (GMT-05:00)

We work hard to get your items to you quickly and efficiently!

Q: How much does shipping cost?

A: Our shipping rates are simple and transparent:

  • Orders under $10.00: $5.00 shipping

  • Orders $10.00 and above: $10.00 shipping

No hidden fees—just reliable delivery.

Q: Can I track my order?

A: Absolutely! Once your order is on its way, visit our Track Your Order page and enter your tracking number to see real-time updates.

Q: What payment methods are accepted?

A: For your convenience, we accept:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Apple Pay

Your payments are secure and encrypted.

RETURNS & EXCHANGES

Q: What is your return policy?

A: We want you to love your purchase! If you're not fully satisfied, you can return your item within 30 days of receiving it. All returns must be in original condition. For full details, please see our Refund Policy.

Q: How do I initiate a return or exchange?

A: Just reach out to our support team to begin the process:

We'll guide you through every step to ensure a smooth return or exchange.Still have questions?

We’re here for you! Feel free to get in touch via our contact page or email, and we’ll respond as quickly as possible.

Trade name: GLOWING TRENDS LTD

Our Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Mail: support@thetrendx.shop

Business Address: Freeland Park, Lytchett Matravers, Poole, BH16 6FH, United Kingdom